This e-book lays out exactly how New Relic's IT team successfully scaled operations amidst a 260% headcount increase by leveraging Firstbase for a seamless zero-touch approach. Thomas Olson, Manager of IT Program Management at New Relic, reveals their strategy for maintaining operational excellence through automation and innovative software solutions.

Learn how your IT team can achieve the same level of success by embracing software and automation solutions that enable a zero-touch approach.

• New Scale Requires New Software: Understand the transition from high-touch manual processes to zero-touch provisioning and how to manage IT logistics effectively.
• Effective IT Logistics Stages: Learn about provisioning, management, retrievals, and security, and how to streamline each stage.
• The Firstbase Partnership: Insights into how New Relic partnered with Firstbase, the challenges they faced, and the outcomes of this collaboration.
• Best Practices for Scaling and Expanding: Tips on preparing for expansion, building internal relationships, leveraging automation, and focusing on compliance to support IT and company growth.